Custom Pet Portrait Cute Duck Mirror Phone Case (MagSafe) iPhone Case

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name customization. Please add the name in the order notes. • Features MagSafe compatibility, allowing you to attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs at any time. • Suitable for various iPhone models. Please select your model from the dropdown list above. • The artist will draw a half-body portrait of your pet. (For a full-body portrait, an additional HK$80 per pet applies. You can add this service here: https://hk.pinkoi.com/product/YTWiqUDh) https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **Can I request revisions if I'm not satisfied with the pet portrait?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, you can expect the artist to complete your pet's portrait within approximately 3-7 business days. We will send you a preview via Pinkoi messages. If you have any feedback, please let us know, and we will strive to make the portrait perfect! We will not proceed with production until you confirm the portrait, ensuring you receive a product that matches your approval. During peak seasons or high order volumes, artists may require a little more time. If you request a change of photo after placing the order, an HK$80 drawing fee per pet will be charged as the artist will need to redraw it. Once the portrait is confirmed, it will be sent directly for production, and no further modifications can be made. **If I'm ordering a custom design, can I display multiple pet portraits on one product?** Yes. You can provide one photo containing all your pets, or separate photos for each pet. The artist will draw them all on the same product. The product price includes the portrait of one pet. An additional HK$80 drawing fee will be charged for each extra pet. You can contact us through the "Contact Designer" function on your Pinkoi order page for more details. **I'm not sure if the photo I provided is suitable.** Please don't worry. We can work with most photos taken with smartphones. If our artist feels the photo is not ideal, we will inform you. **Does the custom product price include the illustration file?** The custom product price includes the service of drawing one pet and the physical product, but it does not include the illustration file. We will send a watermarked image when confirming the sketch with you. Please be assured that the watermark will not appear on the printed product. We do not currently sell the drawing files. **Will you use the illustrations from my custom orders to create products for sale?** Please rest assured, we will not. All portraits are digitally drawn by our professional artists, and our company owns the copyright to the illustrations. We may display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use custom order illustrations to create products for sale. The animal motifs in our existing gallery are drawn from reference photos with commercial and resale licenses. **The product color looks slightly different on my screen. Is this normal?** Yes, this is normal. Product tones may vary depending on the environment and the display settings of different browsing devices. There may be color differences between the actual product and the sketch displayed on the screen. The perceived depth of color is subjective and varies from person to person. Please ensure you can accept potential color variations before placing your order. **Can I cancel my order or get a refund?** For custom orders, if you request a cancellation within two hours of providing the photos for drawing, an HK$80 drawing fee per pet will be charged. This is because we send the uploaded pet photos to the artist immediately upon receiving your order, and they may have already begun the drawing process. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a production error, we will remake and resend it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue. We will assist you as soon as possible. The replacement guarantee does not apply to the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, taste, etc. - Color differences, variations in color depth, etc., between website photos, illustration sketches, and the actual product due to different computer screen resolutions. - Loose threads, marking dots, minor stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.