Pinkoi is an online marketplace for buying and selling independent design products. But we're more than a shopping site; we provide a community for talented independent designers worldwide.
We invite all creators and designers who share our vision to open a Pinkoi shop. Pinkoi is a potentially limitless platform: no more lugging your designs around in suitcases or setting up stalls in the rain! Establish your brand here. Anyone can become a working designer with Pinkoi.
If you are interested in opening a Pinkoi shop, we want to hear from you!
Unlike for other marketplaces, there are no fees for setting up a shop and listing products on Pinkoi. However, in order to maintain the Pinkoi platform, we will collect the following fees:
In accordance with the Business Tax Act of Taiwan a 5% sales tax will be added to each transaction fee: sales tax = ((product price + shipping fees) *15% + NT$ 15) *5%
When an item is sold, the payment first goes into Pinkoi's corporate account. Sales statements are provided on the Pinkoi Shop Manager platform, where sellers are free to check them at any time. A shop’s revenue for "paid and shipped orders" for a calendar month is calculated by Pinkoi on the 10th of the following month. On the 20th of the following month, Pinkoi will transfer the revenue minus transaction fees to the shop’s designated account. If the 20th happens to fall on a weekend or public holiday, the revenue will be transferred on the next business day.
Pinkoi only transfers a shop's sales revenue if the amount is at least NT$1,000 (after transaction fees). If the amount is lower than NT$1,000, Pinkoi will wait until the amount reaches NT$1,000 before making a transfer. This is because there is a NT$45 payment transfer fee per transfer. Therefore, the threshold prevents shops from being charged transfer fees on low revenues.
As Pinkoi is a curated marketplace, we examine all shop applications before giving out shop usernames and passwords. We accept applications to sell 3 types of products:
Click here to consult Allowed & Prohibited Items.
|Shop management||After receiving the shop username and password, designers/sellers set up their own shop: Upload shop banners, input shipping fees, upload product photos and descriptions, answer customer inquiries, and process orders.|
|Online support||Managed by sellers.|
|Agreement signing||When signing into their shop the first time, designers/sellers will see the Pinkoi Shop Agreement. Designers/sellers need to read and sign this Agreement before entering their shop.|
|Shipping||Sellers are responsible for shipping their products to customers.|
|Exposure||Pinkoi does not support paid advertisements. However, Pinkoi's teams handpick product listings for Pinkoi's home page, Facebook Page, and online campaigns according to a selected theme, providing free exposure. Pinkoi also has activities that designers/sellers would need to apply for (e.g., Pinkoi Zine articles, Pinkoi Market, etc.).|
Please consult Pinkoi fees above.
|Returns / exchanges||Designers/sellers should process these in accordance with Pinkoi's Returns Policy.|
|Sales Statement||Pinkoi provides at least 7 months of sales statements for designers/sellers to review, download, and save.|
|Receiving payments||Pinkoi will transfer monthly sales revenue to designers/sellers on the 20th of the following month (minus transaction fees and its sales tax). For example, the sales revenue of 1–31 May will be transferred on June 20th.|
Pinkoi strictly forbids under-the-table selling as well as listing violations of the Allowed & Prohibited Items policy. We have invested to make Pinkoi a presence in Asia and the world, so that more people can see great designs—like yours! Let's collaborate on a level of mutual respect for each other's professionalism and specialization.
If you have any suggestions or questions, we want to hear them. Let us improve and grow together!