How do I become a Pinkoi member to enjoy privileges and rewards?
to register to become a member.
You can also become a member using any of the following two methods:
1. Log in using your Facebook, LINE, Google or Twitter account to become a member.
2. Click on “Register” and then fill out the required information. After verifying and activating your account via email you’ll be able to become a member.
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How do I check what my membership level is and what rewards I'm able to enjoy?
You can check the amount of spending and purchases you’ve accumulated and your current membership level on your personal membership page.
Will there be a time limit on my membership level?
Yes. Your Pinkoi membership level will be valid for 12 months starting from your annual settlement date until the next annual settlement date the year after. Your new membership level for the year will then be calculated based on your accumulated spending and number of purchases made during the past year.
Will my accumulated spending and number of purchases be reset to zero? Will I have to start again?
Yes. Your accumulated spending and number of purchases will be reset to zero on your annual settlement date each year. They will not roll over into the next period.
For example: If you registered for Pinkoi membership on June 17, 2020, your spending and number of purchases will be totaled for the period from June 17, 2020 to June 16, 2021. After the annual settlement date, these accumulated totals from the previous year will be reset to zero and you must begin the accumulation process anew.
Note: The annual settlement date for members that joined on or before May 31, 2020, is June 1. For members that joined on or after June 1, 2020, their annual settlement date will be the same as their member registration date.
How are P Coins earned and used?
You can earn 1 P Coin for every US$ 0.20 that you spend. Every 500 P Coins that you earn can be used for a discount of US$ 1.00.
How do I use my P Coins to redeem rewards?
Do P Coins expire?
P Coins will expire on the last day of the month 6 months after they are acquired. They cannot be used once they expire.