S925 Sterling Silver Dolphin Glass Pendant | Ash Glass Memorial Keepsake | NS0003

1. After placing your order, please add us on LINE (@777ccyuxu) within three days. Provide your shipping information, including your name, phone number, and address. We will arrange for a courier to collect your pet's cherished elements from your specified location. (Please note: If the courier is unable to collect the elements on the first attempt, a second attempt will incur an additional shipping fee borne by the customer.) Alternatively, you are welcome to send the elements to our studio yourself. 2. Each piece is handcrafted by our artisans, who pour their dedication into creating a one-of-a-kind memorial for every beloved pet. Production time is within 30 working days (excluding weekends and holidays). 3. Due to variations in light and viewing angles, there may be slight color differences in items such as glass beads. We kindly ask those with extreme attention to detail to consider this carefully before purchasing. 4. Sterling silver items may naturally fade or oxidize over time with wear. We apply an additional anti-oxidation protective layer before shipping. Oxidation is a normal phenomenon. 5. Each package includes a decorative jewelry box and other accompanying items. The warranty covers the memorial piece itself, but not any additional included items.