Burning Love Couple Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Men's Ring: Plain, no stone setting Women's Ring: Diamonds / Cubic Zirconia: 17 pcs (14K rings paired with diamonds, 9K and 925 sterling silver rings paired with cubic zirconia) Diamond Weight: 0.211ct (+/-0.005) ct Diamond Color Grade: D-F+ Diamond Clarity Grade: VS1-VS2 | Notes | * HYGGE ADORN uses international ring sizes. If you are unsure of your ring size, please refer to the size chart for measurement. For sizes outside of 9-13, please contact us. * Gold jewelry is made of solid gold (Solid Gold / K SG). * Due to the gold content of 9K gold, it is prone to discoloration when cast in rose gold and yellow gold. Therefore, 9K gold is only available in white gold. * If you wish to customize a 14K gold style, please contact customer service for inquiries. | Order & Shipping | * All products in our store are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom-made items). If you have an urgent need, please contact us to inquire. * In case of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a notification. We appreciate your understanding. * Shipping is handled by logistics providers and convenience store delivery services. Actual arrival times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * All products come with a manually issued invoice. If you require a unified invoice number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human damage under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damage due to apparent human factors are not covered by the warranty. Repairs will incur charges based on the situation. * Lost warranty cards cannot be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective product, please keep it intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different display devices and settings. Please refer to the actual product color upon receipt. # Size: There may be a measurement error of 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: While products are meticulously handcrafted, minor solder joints may be present, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness from soldering is normal. # Gemstones: All gemstones used are natural, meaning each stone will have unique inclusions and textures. Natural black spots, lines, feather inclusions, and cotton-like patterns within gemstones are normal. # Pearls: All pearls used are natural and unique, each with its own natural luster. While efforts are made to select pearls with consistent appearance, no two pearls will be exactly alike. | Return Policy | * All products (excluding custom-made items) are eligible for a 7-day appreciation period, starting from the day after the item is signed for until the 7th day. Please inspect the product immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended time before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The product is not returned in its original packaging box and carton. # Incomplete or damaged product accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, earring backs, etc., that were delivered with the product. # Signs of prolonged wear and tear or soiling beyond normal try-on. # Modifications made to the product, such as additional engraving or adjustments to size or chain length. # Promotional gifts not returned. # Damage caused by human factors upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made products requested by the consumer are not subject to the 7-day appreciation period and therefore cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN will consider you blacklisted for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask consumers to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.