yutian-dessert

Taiwan
On Pinkoi since 2023
Listings
13
Items sold
18
Followers
57
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Last online
3-7 days ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
Over 7 days
  • Items13
  • Shop Story
  • Refund & Exchange Policy
Discounts
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The shop story was translated by Google. It may not be accurate.
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🧁 Welcome to "Yu Tian Handmade Studio". This store is only for regular series orders. If you have any customization or special needs, please send a private message first or go to the official line (@777ezbcd) to ask the shopkeeper to order ~
📍The following are the store ordering instructions
1. If you have any questions before placing an order, you can send a private message to ask first. All products are carefully made by the boss. If you maliciously give negative reviews or abandon bids for no reason, we will no longer accept any orders from you. .
2. Our store does not offer cash on delivery. After placing the order and confirming receipt of payment, the store will ship the goods as soon as possible within the number of days of shipment. If there are consecutive holidays or unexpected circumstances, the store manager will notify you of the delay.
3. If you have poor service or any problems with the product or you don’t understand the information answered by the helper, you can directly leave a message and ask the shopkeeper. Please do not leave negative comments directly. The shopkeeper will handle it for you as soon as possible. Your Every evaluation and comment is a affirmation and support for me🙏.
4. Since our store is run by a personal studio, for the sake of product quality and safety, all products in the store will be produced only after an order is placed and payment is received. Some products will only be shipped if there is a basic low consumption. Be sure to Read the content clearly before placing an order!
5. After receiving the goods, please immediately check, take photos, and video to see if there is a shortage. If there is a shortage, please provide relevant information on the same day. No subsequent returns, exchanges or refunds will be provided. There are still risks in logistics and distribution, such as the possibility of breakage, fragmentation, cracking, displacement, etc. The situations listed above are not covered by claims. The hostess will try her best to minimize the damage to the goods, but it cannot 100% guaranteed that the delivery process is intact, and you can place an order again!
6. If you like Ban Niang’s works or reference works, you can follow the fan page (FB, IG search: Yutian Handmade Studio/yutian_life). I will update relevant information from time to time, and there will also be pre-orders for new products. Welcome Everyone order~
★Because the products in this store are fresh food as defined by the Consumer Protection Act, the 7-day appreciation period does not apply. Please be sure to understand each provision to avoid losing your ordering rights★

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.