About Songli | Customized light luxury gifts | Praise for the gift
We are a factory specializing in customized gifts in Taiwan. All our products are made by ourselves. We look forward to the opportunity to serve you.
At Songli, we believe that every customized gift carries unspeakable emotions and thoughts.
Therefore, we are committed to making each product a unique story, exclusive to you and the people who matter to you.

Providing caring customized butler service is not only about product design and customized manufacturing, but also a customized journey full of warmth.

From carefully selected materials to every packaging detail, this is our sincere commitment to you.

Whether you are choosing a reward for yourself or preparing a surprise for your loved ones, Songli will convey warmth and surprise to you with its delicate and elegant design.

Choosing Songli is not only a gift, but also a customized precious memory and emotion that belongs to you.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 3 working days.

Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.