wacaco-hk

Hong Kong
On Pinkoi since 2022
Listings
23
Items sold
46
Followers
60
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Last online
1-3 days ago
Response rate
92%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items23
  • Shop Story
  • Refund & Exchange Policy
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Originally started in 2012 as a personal project, in an effort to create a small, light and convenient handheld espresso machine, the Minipresso is now under production.

Hugo Cailleton, founder of Wacaco and master degree's holder in industrial design, has been involved many years in the manufacturing of home espresso machine prior to initiate the development of the Minipresso. The idea of the portable espresso machine, allowing users to pull their own drink on the go, crossed his mind one morning during a business trip after having been disappointed by a poor espresso shot in a hotel.

Back home, he started to examine available offers, bought samples and tested them. But none of those products satisfied him totally. They were too heavy, had poor extractions, shots temperature was too low and they were over priced considering their occasional use. Accustom to enjoy great shots day after day, his creative spirit was set to elaborate an easy to carry device, with performance close to home machines, allowing consumers to produce good espresso anywhere at lower cost. He had to solve many problems, but there was room for a better solution.
The path to achieve the dreamed device was not easy. Over ten prototypes were built to test different mechanism, coffee extraction, product interaction and design. Feedbacks from friends, test groups, coffee business professionals were carefully noted and reviewed. Some features were added, others were removed in the process, requiring to go back to the drawing board more than a few times. With perseverance and hard work the conception come a long way and Minipresso was finally close to expectations. Twenty months after the trip that changed Hugo's daily life, the injection molds were under manufacturing.

Today, time has come to put Minipresso in your hands. Crafted with reinforced materials to withstand shocks, we are proud to offer you an unique portable espesso machine. An innovative creation, durable, built to prepare authentic coffee drinks.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 5 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.