tjumaq

Taiwan
On Pinkoi since 2024
Listings
5
Items sold
2
Followers
5
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Last online
1-3 days ago
Response rate
-
Response time
-
Avg. Time to Ship
Over 7 days
  • Items5
  • Shop Story
  • Refund & Exchange Policy
Discounts
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The shop story was translated by Google. It may not be accurate.
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In the experience of the founder, whether it is returning home while studying or returning home after working in the society; every time he returns home, there will be grandma waiting at the door, and there will be a table of hot meals that have just been cooked. There is the warm company of family members and the generous sharing and enjoyment of different families within the family.

However, as more and more young people migrate out of the country, the past scene gradually disappears. The founder, who hopes to continue this touch and warmth, founded the Chima Studio and strives to integrate the craftsmanship that everyone in the family is good at into different works. Convey and even preserve the original feeling.
Tjumaq in the Paiwan language means home; the "Tjuma" of Tjuma Studio is also derived from its sound; I hope that everyone who comes to Tjuma Studio will be like Home and find the one unique to each person's home. items and warmth.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 2 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 7 working days.