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Sell on Pinkoi

thenaughtyfactory

Taiwan
On Pinkoi since 2019
Listings
16
Items sold
2,372
Followers
217
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頑皮工廠 The naughty factory
Contact designer
Last online
1 day ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items16
  • Shop Story
  • Refund & Exchange Policy
Discounts
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The shop story was translated by Google. It may not be accurate.
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We are R & D
a couple living in the city
In 2015
Decided to put down the comfort zone
Pick up your backpack and step out of your house
Hand in hand to start this difficult journey

Falling to climb in the process of developing products and language barriers
Never give up in brainstorming and constant correction
Until a "naughty factory" full of hearts is born

Every word inscribed in each item comes from the temperature of the R & D hands
I hope that the products of the naughty factory can accompany your good companions.
Follow the meaning of life together!

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 2 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 2 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.