shimoyama-jp

Taiwan
On Pinkoi since 2019
Listings
688
Items sold
26,134
Followers
15,647
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Last online
1 day ago
Response rate
97%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items688
  • Shop Story
  • Refund & Exchange Policy
Discounts
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The shop story was translated by Google. It may not be accurate.
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∞ Make everyday life more comfortable ∞
Shimoyama was founded in 2016. As a Japanese household products brand in the new era, Shimoyama hopes that consumers will take it as a complete expression of life aesthetics - simplicity, convenience and texture. Through creative design, it may be just a small item, but it can play a valuable finishing effect in the living space. This is the lifestyle advocated by Shuangshan.

In recent years, Shiroyama has been actively developing businesses such as development planning of household goods and daily groceries, brand promotion, online sales and international trade at home and abroad, and has excellent product lines, procurement and logistics supply chains, thereby winning the trust of buyers in Japan and abroad. , has been in operation with all-round support from more than 200 well-known Japanese manufacturers, and fully meets the diverse needs of overseas buyers with such excellent product development capabilities.

In order to meet the needs of your life, Shuangshan's product line has increased year by year, from various storage products, kitchen supplies, bathroom and toilet, washing and clothing rack series, and also into children's chairs and outdoor leisure camping supplies, in addition to Introduce all kinds of interesting products from overseas to Japan, and continue to introduce all kinds of excellent Japanese products to overseas markets.

Shuangshan adheres to the concept of "making daily life more comfortable", and will continue to provide excellent products and services in the future, contribute to the creation of a prosperous society, and aim to become a brand trusted by customers, business partners and society.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 2 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 5 working days.