poozpet

mainland China
On Pinkoi since 2021
Listings
18
Items sold
129
Followers
130
Share
Last online
1-3 days ago
Response rate
69%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items18
  • Shop Story
  • Refund & Exchange Policy
Discounts
Search This Shop

Click on the search bar to search for listings in this shop!

The shop story was translated by Google. It may not be accurate.
Show original

Adhering to the concept of "Fun life, starting with pampering you",
From the perspective of cats and dogs, the needs of cats and dogs are the first priority.

We have developed and designed a variety of pet products with smell as the core.
Smell is an important way for pets to explore and understand the world.
Just as humans see the world through their eyes,
We hope that pets can satisfy their natural instinct to smell and forage when using our products.
This allows you to explore fun, relieve anxiety, consume energy, and achieve the effects of slow eating and intellectual development.

We will provide pet owners and pets with more abundant, interesting and high-quality products.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.