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Sell on Pinkoi

pkbears

Taiwan
On Pinkoi since 2017
Listings
83
Items sold
60
Followers
267
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pkbears
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Last online
1-3 days ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items83
  • Shop Story
  • Refund & Exchange Policy
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Philomena Kloss is a world where children's dreams come true. The brand was founded in 2010 by two friends Tanya Podlisetska and Nadia Smirnova. The first three years of the workshop were experimental in nature, and in 2013 the first animals appeared - bears and foxes, which quickly became favorites of children and adults.

«We create handmade toys that add a little goodness and wonder to everyday life. Animals from the Enchanted Forest inspire freedom and creativity. And most importantly, they confirm that children's dreams are worth being fulfilled».

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.