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Sell on Pinkoi

padou

Flagship Brand
Japan
On Pinkoi since 2018
Listings
176
Items sold
1,592
Followers
4,310
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padou
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Last online
1 day ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
Shop Announcements
11/28/2024
・We don't ship on Saturdays, Sundays and Japanese holidays.
・We use EMS and E-Packet of JP-POST to ship goods.　
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  • Items176
  • Shop Story
  • Refund & Exchange Policy
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- About padou
Founded in 2000, padou has been creating high-quality, user-focused gift and homeware products. Through solid relationships with local factories and in-house design, padou can produce unparalleled and unique items.

- OUR MISSION
We are padou, producer and supplier of great gifts, stationery, homeware, outdoor, novelty and children's products in Japan. We are driven by the desire to create and seek out the best that each of our categories offers to bring you a stylish, practical and unique product you will love.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 3 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.