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Sell on Pinkoi

ORORA JP

Hong Kong
On Pinkoi since 2024
Listings
41
Items sold
10
Followers
23
Share
orora-hk
Contact designer
Last online
Over 1 week ago
Response rate
25%
Response time
A few hrs.
Avg. Time to Ship
Within 1 day
  • Items41
  • Shop Story
  • Refund & Exchange Policy
Discounts

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The shop story was translated by Google. It may not be accurate.
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ōrora means hope, dawn. Behind the brand is the proof of love, witnessing a touching love story. Hiroki Fujii hopes to continue this happiness and bring it to everyone. The first Japanese cosmetic, skin care and hair care brand to set up an Asian business base in Hong Kong, bringing Japanese beauty and hair care secrets to all over the world.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.