Monster was founded in 1979 in San Francisco by Noel Lee, Head Monster, a passionate music fanatic, audiophile, engineer, and musician. While the first 20 years focused on cables, the next 20 expanded to power, headphones, speakers, lighting, mobile, gaming and other new innovative categories all driven by Noel's passion for a better entertainment experience. While many know Monster for its role in creating Beats By Dr Dre, today Monster continues to excel in developing advanced solutions for home entertainment, smart home, gaming, professional audio, mobile, and health and wellness products for its customers with Monster's belief that "You Deserve Better”

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 3 working days.

Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.