MOMOJI Pets

Hong Kong
On Pinkoi since 2017
Listings
150
Items sold
12,342
Followers
4,303
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Last online
1 day ago
Response rate
92%
Response time
Within 1 day
Avg. Time to Ship
4-7 days
Shop Announcements
03/20/2025
**Welcome to MOMOJI PINKOI SHOP!!**
Notice
  • Items150
  • Shop Story
  • Refund & Exchange Policy
Discounts
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Get 15% off each item (specified items only)
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Get 15% off
Get 15% off each item (specified items only)
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New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.
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MOMOJI PETS is the leading pet fashion brand originated from Hong Kong. Our unique design has well-built itself into the hearts of pet lovers in Asia.

We endeavour to create innovative joyful life experiences. By connecting more people to pets, we believe that will inspire healthier lifestyle and entail more beautiful memories.

Apart from our principal focus of online pet business, we have established physical retail and distribution network in Hong Kong market. Meanwhile, we have also expanded our presence to Mainland China, Taiwan, Malaysia, Singapore and Thailand.

Awards:

※ Hong Kong Smart Design Award 2020.Silver Award
※ 2021 Pinkoi Best Hits —Top 10 Brands— Rank 9th
※ Hong Kong MoCity Favourite Pet Brand Awards 2021《Toys, Clothes and Accessories》
※ Hong Kong MoCity Favourite Pet Brand Awards 2023《Toys, Clothes and Accessories》

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 3 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.