Kittensisland

Taiwan
On Pinkoi since 2023
Listings
104
Items sold
846
Followers
371
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Last online
1 day ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
4-7 days
  • Items104
  • Shop Story
  • Refund & Exchange Policy
Discounts
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Kittensisland is a diverse team composed of three people from different backgrounds and areas of expertise, and fifteen cats with their own characteristics. One of the three is good at marketing, one is a creative designer, and the other specializes in merchandise management. They work together to use their respective expertise to provide a better living environment and care for the cats on the island, while also providing an enjoyable experience for visitors.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.