LIBRATONE is an internationally renowned audio brand from Denmark. All products of LIBRATONE are designed by a team of excellent industrial designers in Denmark, with a friendly, bold and pure Nordic design language. The product is elegant and simple, unique and warm, and is a design benchmark in the audio brand world. Combining the concept of home design with 360-degree freedom, groundbreaking design brings a new wave of development in the audio industry. Since its establishment, LIBRATONE's products have won many international industrial design awards such as RedDot, IF, Good Design, and are collected in the Danish National Design Museum.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 3 working days.

Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.