֍ About the name of the Design Museum
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Rice beads, pearls or precious metal accessories will reflect different luster under different light and angles, which is also the reason why jewelry is charming. les clairs, the plural masculine noun, means the bright part of the picture, we look forward to wearing the jewelry to make you more bright.

֍ About raw materials
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◦ For the materials selected for each product, please refer to the product description column.
◦ Rice beads are selected from Japanese brands Miyuki, Toho, MGB, well-proportioned and crystal clear.
◦ The shape, luster and texture of natural freshwater pearls are not as identical as the artificial crystal imitation pearls, which are flat and single, and cannot be copied in large numbers according to the template. This feature also brings personal color to each jewelry.
◦ The wire is made of invisible, high-transparency crystal fishing wire according to the item; or American WildFire fire wire that can enhance the flatness, strength, durability and not easy to embrittlement of the work.
◦ The hardware can be selected from Bronze, 925 Silver, K-gold plated Bronze, etc. according to the items.

・For more creative stories, please see Instagram: lesclairs

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 3 working days.

Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.