koala-macau-studios

Taiwan
On Pinkoi since 2023
Listings
49
Followers
1
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Last online
3-7 days ago
Response rate
-
Response time
-
  • Items49
  • Shop Story
  • Refund & Exchange Policy
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Koala Macau Studios, an online studio specializing in handmade jewelry, designs and produces each product with care. We provide more unique choices for beauty lovers such as dancers, photography models, performers, sisters of the bride, fashionistas and little princesses.

Our business started in Macau and Taiwan. Our products currently include headwear, jewelry, fabric bags and handicrafts. We will continue to develop more types of art works. Thank you for your support and attention.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.