During the Tianbao years, Jianzhen traveled eastward and brought the fragrant culture and tea culture from the Tang Dynasty to Japan. Nowadays, how many people think that the tea ceremony and the fragrant way are traditional Japanese culture, but they don’t know that the Japanese tea ceremony originated from the point of tea in the Song Dynasty and the source of the fragrance of Japan. From the Tang Dynasty's incense.
We aim to study the traditional Chinese incense culture and the Japanese incense Taoism from the Tang Dynasty, pass it down, and share it in the new era.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 1 working days.

Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.