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Sell on Pinkoi

ICELOLLY

Japan
On Pinkoi since 2021
Listings
55
Items sold
75
Followers
285
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ICELOLLY
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Last online
3-7 days ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
4-7 days
Shop Announcements
07/10/2023
coupon code 'summer202307' for all items 10% OFF!!
  • Items55
  • Shop Story
  • Refund & Exchange Policy
Discounts

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ICELOLLY is an illustrator team based in Kyoto, working out of their converted home garage. The team consists of a husband who is an administrative scrivener and free diver, and a wife who loves rock music and skateboarding. They create original illustrations and turn them into fun and affectionate accessories, apparel, and goods. Their aim is to spread joy and care through their cute designs while expressing their concern for the environment.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 2 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 2 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.