hellolulu

Flagship Brand
Hong Kong
On Pinkoi since 2019
Listings
398
Items sold
4,368
Followers
11,168
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Last online
1 day ago
Response rate
99%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
Shop Announcements
01/03/2025
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Customer Service Hours: Monday to Friday (excluding public holidays in Hong Kong) from 9 AM to 6 PM.
  • Items398
  • Shop Story
  • Refund & Exchange Policy
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New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.
  • Bags(398)
Tag(s)
Features - Water repellent (380)
Features - Environmentally friendly materials (293)
size - large (162)
Category-Backpack Rucksack (140)
crossbody bag (124)
size - small (119)
Features - Magnetic snap opening (90)
Features - Multipurpose (89)
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Price Range
US$10 – 50 (83)
US$50 – 100 (301)
US$100 – 150 (13)
Over US$150 (1)
US$
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Material
Eco-Friendly Materials (191)
Polyester (145)
Nylon (62)
Color
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FREE S/H
Free shipping items
Customization
Customizable items
Handmade
Handmade items
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398 listings

CARRY HAPPINESS

Good designs and ingenious ideas create satisfaction and genuine happiness.
Established in 2005, hellolulu designers are inspired by everyday life.
They persist in creating uniquely tailored and versatile products, emphasizing functionality by incorporating various practical and thoughtful details under a minimalist appearance.

Your pleasant experience with our products is not only your happiness but also ours.
Starting today, let hellolulu carry your happiness.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 3 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.