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Sell on Pinkoi

Petmama Garden

Hong Kong
On Pinkoi since 2017
Listings
15
Items sold
87
Followers
104
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Petmama Garden
Contact designer
Last online
3-7 days ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items15
  • Shop Story
  • Refund & Exchange Policy
Discounts
View all (1)
New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.
New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.
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Hello, I am Vivian, the creator of Petmama Garden.  I'd started making pet goods since 2017 from my love of animals.

Petmama Garden pet care collection:
Handmade using natural, organic and food grade ingredients.  It is also a PETA (USA) cruelty free certified brand ~​​

Pet accessories:
All products are designed by me, some are handmade, some designs are send to manufacturer for production, such as the dog harness & leash

I hope Petmama Garden can bring happiness to all the furry kids in the world : )

Pet-related courses that I had studied:
Australia Certified Pet Aromatherapy Certificate . America Certified Pet Firs Aid Certificate
Pet Groomer level B Certificate . Dog Care class (taught by veterinarian) . Pet Scarf Sewing class Natural Pet Care Production course . Pet Cookie Cake Cooking Class  . Japanese Reiki Level 3 Certificate (Suitable for human and animals)

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.