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Sell on Pinkoi

Hellofala

Hong Kong
On Pinkoi since 2022
Listings
178
Items sold
251
Followers
213
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Hellofala
Contact designer
Last online
1 day ago
Response rate
97%
Response time
Within 1 day
Avg. Time to Ship
4-7 days
  • Items178
  • Shop Story
  • Refund & Exchange Policy
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"Celebrate Like bird"
Birds celebrate every happy moments. At Hellofala, we celebrate birdie miracles and we want our customers to join us. We hope our playful designs can warm your heart and make you happy like birds.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 2 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.