fabma

Japan
On Pinkoi since 2021
Listings
140
Items sold
446
Followers
1,570
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Last online
3-7 days ago
Response rate
65%
Response time
Within 1 day
Avg. Time to Ship
Over 7 days
  • Items140
  • Shop Story
  • Refund & Exchange Policy
Discounts
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The shop story was translated by Google. It may not be accurate.
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Hello. It is an inago shop.

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<Sewing congestion situation>
Currently, sewing is quite crowded. It is delayed from 1 to 2 weeks at the maximum from the shipping standard stated on the product page. We apologize for the inconvenience.

In addition, we do not currently support promises of delivery dates. Since we are working on each item in turn with a small number of people, it may be delayed from the estimated delivery date depending on the sewing congestion situation. We appreciate your understanding in advance.

[Information after ordering]
After ordering, after receiving the order confirmation email from iichi, we will not send you the contact email until the product is shipped. We would appreciate it if you could wait until the product is shipped.
* If you place an order, please fill in the message form after ordering and wait until the confirmation email from our shop arrives. It may take several days for the confirmation email to be sent when orders are concentrated.

Since we are basically closed on Saturdays, Sundays, and holidays, we will reply to you in order after the holidays.

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We make clothes and aprons mainly made of natural materials such as linen and cotton.
The fabric is mainly Lithuanian linen. We go to Lithuania and purchase directly from the factory, so we offer high quality fabrics and affordable clothes.
Belgian linen is a high-quality linen dyed in Hamamatsu, Japan.

We are particular about high-quality fabrics and sew carefully one by one. We aim to make clothes that you can use for a long time.

inago shop

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.