upgrand

Japan
On Pinkoi since 2016
Listings
187
Items sold
4,210
Followers
3,782
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Last online
1 day ago
Response rate
83%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
Shop Announcements
03/21/2025
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  • Items187
  • Shop Story
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  • Accessories(182)
  • Baby & Kids(4)
  • Home & Living(1)
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tourism (129)
birthday present (115)
2025 Mother's Day (109)
Mother's day gift (106)
Healthy Gifts (104)
marry (91)
Customizable gift (81)
Customized goods (74)
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US$10 – 50 (180)
US$50 – 100 (6)
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Cotton & Hemp (172)
Polyester (14)
Thread (1)
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187 listings

【Don't Forget To Follow,Get 5% Off Coupon】

upgrand, a sleep mask specialty brand created by a sleep consultant in Japan.
We produce sleep masks with the motto "Everything starts with a good night's sleep".

Sleep is the basis of a wealthy and happy life.
We believe that taking good care of our sleep means loving, caring for, and protecting ourselves, which in turn leads to living a happier life together with everyone around us.

《The reason why we opened the store》
In my 30s, I experienced sleeplessness due to a pregnancy miscarriage and my daughter's heart surgery, and I realized that being able to sleep is a blessing in itself.
In 2007, there were no cute sleep masks available, so I started making sleep masks that I thought were cute and that made me happy just to have them.

《The point and originality of the design》
Not only the standard shape,
we also have ninja, butterfly shaped and embroidery sleepmask to make people smile before they go to sleep.

I love the warmth and tenderness of embroidery.
I think it is needed warmth of human touch when you cannot sleep.
I want you to feel that you are not alone, so I also produce hand-embroidered sleep masks.

《Our commitment to our products》
1. Material
The back of the mask is made of 100% soft cotton, which is also used for baby's underwear.

2.Free custom orders
Lining and rubber can be selected.
The color of the fabric gives a great impression, so you can choose your favorite color from 6 different colors.
The lining is black, which is highly light-shielding. White and beige are also available to prevent makeup from sticking to the sleep mask while traveling.

The durable and beautifully colored rubber is dyed by a well-known Japanese rubber manufacturer in one-basket units in your original color.

3.Washable
We have chosen materials that are easy to wash and use repeatedly to ensure hygienic use.

4.How to use
We use videos and YouTube to show customers how to adjust the size and length, which cannot be shown in images alone.

《Wrapping》
You can use them for different purposes.
For yourself, simpler and more eco-friendly.
For gifts, more elegant.

①Eco Wrapping
②Simple Gift Wrapping (Free)
③Gift Box(Paid)


【Media】
"Tamago club magazine","Gurunai TV",“non no”
Aragaki Yui put on eye mask to guess Pocky taste in the Glico Pocky event.
Kutsuna Shiori put on eye mask to guess Pocky taste in the Glico Pocky event.
Miyazaki local TV(UMK)/Town Miyazaki/Miyazaki daily newspaper/ Yahoo news Japan/nekopon magazine/ Miyazaki local TV(MRT).

【Event】
Isetan Shinjuku/Hankyu Umeda/JR Nagoya Takashimaya etc
Pinkoi market in Taipei, Taichung/Chungyo Department Store/Yue Hwa Chinese Products Jordan Main Store

【Collaboration】
miffy sleepmask(Pinkoi)
Hanomanga
DWANGO

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 2 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 2 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.