EXGEL was founded as a sewing processing factory in the shoe manufacturing industry in 1969.
While expanding the scale and developing new materials, we developed EXGEL, a unique material that has both solid and liquid properties.

An ideal cushion helps us distribute our body weight evenly from the moment we sit down to when we stand up.
And maintain the correct position of the pelvis and spine.
If the seat cushion has gentle shock-absorbing cushioning power, intelligent distribution of body weight and soft and comfortable covering power,
Indispensable for those who need to sit for long periods of time.
EXGEL implements the above advantages and brings an unprecedented comfortable experience.

Sitting in front of the computer for long periods of time, traveling long distances, etc. are all common lifestyles of modern people.
Due to various reasons, you have to sit in a medical or nursing environment for a long time, live in a wheelchair for a long time, etc.
There will also be the same problem. If we can give everyone who sits for a long time a pleasant and comfortable experience,
I believe it will help bring a better quality of life to the public for this beautiful vision.
We have done a lot of research on "sitting" so that you can feel comfortable even if you sit for a long time.
This is our research and development purpose and goal.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 3 working days.

Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop provides exchanges

Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.

Once the designer approves the exchange, please return the item(s) within 3 working days.

Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 6 working days.