equa

Discounts

View all (1)

New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.

The shop story was translated by Google. It may not be accurate.

Show original

The inexhaustible energy and ideas of the team allow EQUA to have new ideas and discussions every day, inspiring many innovative designs. EQUA's mission is to make our designs sustainable for the planet. All of our products are full of EQUA team's full love and attention to detail. We also ensure that the products we offer are friendly to consumers and the planet.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 2 working days.

Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.

1 listings

Heat-resistant felt cover glass bottle 550ml-leather brown