All items we handle are brand new.
We are G.I.A.-G.G. (Gemology Graduate of the Gemological Institute of America), Pearl Teri & Maki-Master, Pearl Instructor, and Pearl Maintenance Master (sponsored by the Pearl Science Institute), so please feel free to contact us with any questions or concerns regarding jewelry.

0 Notes
Please note that the color may differ from the actual product due to the monitor's color rendering.
Please note that the actual color of the product may differ from the color of the product due to the color of the monitor.
We do not generally accept returns unless the product is defective.
We do not accept returns for any reason other than that the item is defective.
We do not accept returns due to customer's convenience.
The images of made-to-order products are samples. There may be slight differences from the images due to size and shape.

In the unlikely event that you receive an item that is different from your order or has an initial defect, please contact us at least 3 days after the item arrives with a photo that shows the situation.
Please contact us within 3 days of receipt of your order with a photo of the defective item. Phone calls are not accepted.

After confirming the situation, we will exchange the item for a new one.
If you return the item without our prior consent, we will decline to accept it.
We will decline to accept the item if you return it without our prior consent.
Import duties
International Buyers - Please Note:
-Import duties, taxes and charges are not included in the item price or shipping charges.
-These charges are the buyer's responsibility.
-These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges. These additional costs will be prior to bidding/buying.
-We do not mark merchandise values below value or mark items as "gifts" - Japan and International government regulations prohibit such behavior. We do not mark merchandise values below value or mark items as "gifts" - Japan and International government prohibit such behavior.

EU country customers
EU country customers, please be aware that additional VAT or any other charges may occur upon the arrival of the item(s). The item price doesn't include those fees