dilio-design

Taiwan
On Pinkoi since 2018
Listings
41
Items sold
981
Followers
1,025
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Last online
1 day ago
Response rate
98%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
Shop Announcements
05/17/2023
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  • Items41
  • Shop Story
  • Refund & Exchange Policy
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41 listings

Dilio follows the guiding principle of fulfilling our daily needs with designs. Merely designs that are understandable and usable, we also want to bring excitement, pleasure, fun, humor, and essentially, beauty to enhance these daily experiences with our products.

Dilio uses concrete as our main medium. It has the ability and freedom to be shaped into complex forms when it “comes alive” with water, at the same time, giving every cast its own identity through its passage from liquid to solid. The aesthetic and atmospheric qualities of concrete are also not just about shape-making. The feel of the material, the light and shadow of the surface, its diversity of textures which it offers can easily bring focus to a design’s form and function.

Dilio was founded in 2013 in the city of Taipei. We are fully engaged throughout the development and every process. We design, develop and manufacture our products with passion and affliction. We believe that every detail we focus on from scratch is ultimately the building blocks of the design as a whole. We observe and stay curious in all aspects constantly to gather creative and innovative ideas forward.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 2 working days.
  • Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 2 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 2 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 7 working days.