The land of Taiwan has the one-of-a-kind beauty, and Taiwanese are fortunate to be nurtured by the luxuriance of the water and mountain. Our incomparable seasonal pattern and mountainous landscapes, along with our unique manufactory processes, Mountain Luck is proud to blend our sincerest dedication and Taiwan's amazement in a tiny tealeaves. Mountain Luck genuinely hopes that our product would be your "cup of tea", and we sincerely invite you to embrace and feel it.
・A self-planted tea garden Our tea garden is on Fenghuang mountain in Nantou, Taiwan - over 100 years of expertise.
・Careful selection of raw tea All series of tea products adopt 100% Taiwanese tea, which are selected by sensory evaluation method.
・Safety verification All of our products have been certified by Taiwan Tea Bio-technology Testing Co., Ltd.
・Friendly environment Mountain Luck grows through way of commensalism with our mountains without excessive fertilization or harvesting.
・Craft heritage The top oolong tea manufacturing process of the entire world is in Taiwan. Fortunately, Mountain Luck is able to continue effort for extending our fantastic tastes of Taiwan to the whole world.
・Promoting Taiwan tea We would like to eliminate the gap between market quality and non-transparent pricing, and have devoted to bring the best taste of Taiwan to more different age groups.
Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
Customized products
Opened personal hygiene products
Refund process
Once the designer receives a request, they will contact the customer within 3 working days.
Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
If you have any questions about the item or order, please contact the designer via Chats.