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WHO IS 'COZEE' AND WHAT WE DO
Cozee is an independent Thai brand, that creates clean design leather goods with excellent craftsmanship. The products are designed for the "Effortless leatherware for modern women".
Cozee founders have backgrounds in Architecture and Interior design. What do you think is a good form of function? The Principles of Cozee Brand.
THE GROWTH OF COZEE
• The designer expresses herself by incorporating architecture design into bag design. Then, it is the identity of the brand.
• A bit of previous collection and a current collection that the designer is making, has got inspiration from many stuff, mainly from architecture form and color.
Sending messages | Design- That Are To .we • Customers Are'terminating irregular Form And Color, Modern, Effortless, always Do functional laser pointer.We believe that not only the design products, but also the modern design
ABOUT DESIGNER AND FOUNDERS
• Designer / Co-founder "Karn" has a background in landscape architecture and project management. She lately is working in landscape architecture and interior design fields.
• Co-founder "Gene" also has a background in Architecture. He is in charge with important decisions.
ABOUT CRAFTSMAN
"Master Somnuek" is an highly skilled leather craftsman. He works in this field for over 30 years. He is hard-working, and always the best versions for each design.
We are excited to see 'Cozee' is growing into a brand. We would like to thank our customers who always support us. Truly appreciate you :)
Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
Customized products
Opened personal hygiene products
Refund process
Once the designer receives a request, they will contact the customer within 3 working days.
Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
Once the designer approves the exchange, please return the item(s) within 7 working days.
Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 7 working days.