The core value of cctogo's brand: "Go wherever you want, explore freely", focusing on the research and development of travel daily necessities, providing travelers with a relaxed, comfortable and convenient travel experience, and meeting various challenges during the journey.
The cctogo team has assisted five brands in launching more than 15 high-quality products in the luggage market, accumulated complete supply chain resources, and has rich experience and professional knowledge. We apply these experiences and resources to new luggage products. In order to provide consumers with a better experience, we pay special attention to material selection and cooperate with excellent suppliers to improve the quality and durability of the product to ensure that it Ability to perform well in a variety of environments. The production process has been optimized and combined with past development experience to ensure that production efficiency and quality reach the ideal level. Provide travelers with a relaxed, comfortable and convenient travel experience.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 2 working days.

Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop provides exchanges

Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.

Once the designer approves the exchange, please return the item(s) within 3 working days.

Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.