In the beginning, I simply wanted to make some beautiful clothes for my niece, but in the finished pieces, I saw the pure smiles of children. That’s when I felt the warmth and joy that comes from handmade creations. As friends and family praised and loved my work, I gradually fell in love with the process of crafting and the unique warmth it brings.

And so, the "Big Smile" idea was born:
"Every child's smile is the beginning of hope. In their innocence, they use a simple smile to look forward to discovering the beauty of the world. With their pure eyes, children experience boundless happiness, and perhaps it awakens the original joy within us. So, your smile is not just my comfort, but my greatest happiness."

And that’s why—
"Your big smile is my big happiness.
❤️Handmade happiness, crafting joy❤️."

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 1 working days.

Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.