📌 Customer Service Response Time: Monday to Friday, 10:00 AM - 4:00 PM (UK Time). If you contact us over the weekend or outside of business hours, please be patient—we will get back to you as soon as possible on the next working day. 🌼
📌 Handcrafted with Care: Each bag is handmade to order. Once you place an order, our system automatically processes it with our workshop for production and shipment. As a result, orders cannot be canceled or modified unless explicitly agreed upon. If you have special circumstances and need to make changes, please contact our customer service team. However, please note that our shipping platform schedule will take priority.