Moments of Happiness _ Couple Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Women's Ring: Diamonds / Zirconia: 20pcs Diamond Weight CARAT WEIGHT: 0.16ct (+/-0.005) ct Diamond Color Grade COLOR SCALE: D-E-F+ Diamond Clarity Grade CLARITY SCALE: VS1-VS2 Men's Ring: Plain band, no diamonds | Notes | * HYGGE ADORN uses international ring sizing. If you are unsure of your ring size, please refer to our size chart for measurement. For sizes outside of 9-13, please feel free to contact us. * All gold jewelry is Solid Gold (K SG). * Due to the gold content, 9K gold is prone to discoloration when cast in rose gold or yellow gold. Therefore, 9K gold is only available in white gold. * If you wish to order a custom 18K piece, please contact our customer service for inquiries. | Order & Shipping | * All products are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom-made items). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a notification of delayed shipment. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time depends on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. * All items come with a manually issued invoice. If you require a company registration number, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human damage under normal use will be repaired free of charge once. Custom-made items, gemstone loss, and damage due to apparent human factors are not covered by the warranty. Repairs may incur a fee depending on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN. * All shipping costs for after-sales service will be borne by the customer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the received product. # Size: Measurements may vary slightly due to different measurement methods; an error of 0.5-1 cm is within the normal range. # Solder Marks: While crafted with precision by our artisans, handmade items may have minor solder marks, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness from soldering is normal. # Gemstones: All gemstones used are natural, meaning each stone will have unique inclusions and textures. Natural black spots, lines, feather inclusions, or cloudy patterns within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While we select pearls for consistency, each will still be distinct. | Return Policy | * All products (excluding custom-made items) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended time before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoice, such as paper invoice, warranty card, envelope, packaging box, paper bag, kraft carton, earring backs, etc., that were delivered with the product. # Non-normal trial wear, showing clear signs of prolonged use and soiling. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product has been damaged due to human factors upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made items created according to the consumer's request are not subject to the 7-day appreciation period, and therefore, custom-made items cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm all items have been received and inspected before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund. * If you return items without specific reason more than 3 times within one year, HYGGE ADORN will consider you blacklisted for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud hotline 165.