Material 99.9% sterling silver "Maintenance method" Sterling silver jewelry is easy to oxidize and turn black when exposed to air. These are normal conditions. This store will be provided with a silver cloth to allow you to do preliminary cleaning and maintenance at any time or use a soft toothbrush with dishwashing detergent, toothpaste and other alkaline products. Cleaning supplies for cleaning. You can also buy small boxes in the store, and put away the jewelry when not wearing, reducing the contact surface with the air. "Gift plan" If you want to send gifts, but do n’t want to send them in, we provide a service to make small cards for you ~ Leave a message in the private message to complete the free gift plan! (The basic packaging is a simple zipper bag. If you want a delicate small box packaging, you can buy it in the store!) "share it" If you like our products, you can follow the fan group! Your support is the best motivation for our creation. FB: Goldsmith Craft Design Studio IG: lin_gin_je LINE: @ vuy5676t Product Warranty ★ Because jewellery is a personal intimate item, we will not accept returns or exchanges except for new product defects, incorrect shipments, or damage during shipment. ★ Piercing jewelry, such as earrings, will not be returned or exchanged for hygiene reasons. ★ Warranty period: six months. ★ Warranty scope: new product defects, falling off of the bracelet or necklace connection, falling off of leather hardware, etc. ★ After receiving the product, please check the product immediately. If there is a problem with the product or the new product is defective during shipping, please contact us within 7 days of arrival. We will assist you in handling the return or replacement (customer). Product), and return the original product together with the original packaging within 5 days after contacting. Failure to return it within the time limit is deemed to automatically waive the right to return. Please maintain the integrity of the product, the product must be "new and unused", and the product packaging must be completely recovered, including the purchase of the product, outer box, accessories, inner and outer packaging, product card or shipping note, random documents, gifts, etc. Please return it together If there are missing parts or incomplete damage to the product, we cannot return or exchange. ★ During the warranty period, if the bracelet or necklace product is disconnected or detached, it can be repaired free of charge. ★ If the product is broken, damaged or lost due to external force or improper use, we will assess whether it is repairable and charge a material fee. ★ In addition to the new product defects, the buyer shall bear the return shipping cost, and we shall bear the return shipping cost after the repair. ★ Be sure to contact us for the repair number before returning the repair product, otherwise it will not be accepted. ★ Please send all repaired products returned to us in sealed zipper bags and pack them with protective packaging materials such as bubble paper before sending them out. If the repaired products are damaged in transit, we are not responsible. ★ The repair time is about 1 ~ 4 weeks, depending on the condition of the repair product, some need to be returned to the factory for repair. If the material is out of stock or out of stock, especially some natural stones may not have the same or similar products, if there is no alternative, we cannot help you repair it, please forgive me. ★ All products outside the warranty period or warranty period will be quoted for repair. We reserve the right to refuse to provide repair services.