925 Sterling Silver | Ginkgo Pearl Necklace

| Design Concept | Ginkgo leaves in rich autumn hues, accented with small pearls, adding a touch of soft elegance. | Product Specifications | Material: 925 Sterling Silver | Notes | *Measurements may vary by 0.5-1 cm due to different measurement methods, which is considered normal. | Order & Shipping | *All items are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom orders). If you have an urgent need, please contact us to inquire. *In case of delays due to natural disasters or unforeseen circumstances, we will notify you of the shipping delay. We appreciate your understanding. *Shipments are handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. *Invoices are issued for all orders. If you require a company registration number (統編), please include it in your order notes. | After-Sales Service | *All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage due to clear human factors are not covered under warranty. Repairs may incur a fee depending on the situation. *Lost warranty cards will not be reissued; please keep them safe. *HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. *All round-trip shipping costs for after-sales service will be borne by the customer. *All after-sales services (ring size adjustment, chain length adjustment, cleaning, breakage repair, gemstone loss) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | *All products undergo professional quality control checks before shipping. If you receive a defective item, please maintain its completeness and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product photos may exhibit color variations due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: Measurements may vary by 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder points, such as at the junction of ear studs and earrings, or necklace connections. Slight unevenness at these joints is normal. # Gemstones: All gemstones used are natural, meaning each possesses unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal phenomena. # Pearls: All pearls used are natural and unique, each with its own natural luster. While efforts are made to select pearls with consistent appearance, no two pearls will be exactly alike. | Return Policy | *All items (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, jewelry accessories (e.g., earring backs), etc., that arrived with the product. # Non-normal trial wear, where the product shows clear signs of extended use and soiling. # The product has been altered, such as by engraving or modifying size or chain length. # Promotional gifts are not returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. *As per court rulings, custom orders made according to consumer requests are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. *Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount still meets the free shipping threshold, no additional shipping fee will be charged. *Each order is eligible for one free return shipping service. If you wish to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please thoroughly inspect your order before initiating a return. *If a return results in the original order no longer qualifying for promotional discounts, the discount amount will be deducted from the refund. *If you return items without a specific reason more than 3 times within one year, HYGGE ADORN will consider you blacklisted for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.