【Sample Sale】Square-toe Derby Shoes BO09 Brown - Clearance items are exchange only.

【Clearance Item】Please note that the "free insole replacement within one year" service is not available for these items. We appreciate your understanding. **Shipping Information** https://live.staticflickr.com/65535/49273043107_75e581ae43.jpg Important Notes: * If you are unsure about your size, please feel free to contact us via email. We are dedicated to assisting you. * Sizing may vary due to different shoe lasts, foot width, and individual foot shapes. Our fitting reports are for reference only. * Please try on the shoes indoors upon receipt. If there are any issues, exchanges are possible as long as the shoes remain in new and complete condition. Once worn outdoors, returns or exchanges cannot be processed. ------------------------------------------------------------------ Disclaimer: * The provided size conversions (Taiwan, Japan, Europe) are for reference only. Due to variations in shoe last designs (including length, width, volume, upper construction, leather thickness, etc.) and differing brand sizing systems, discrepancies are inevitable when comparing sizes with other brands to our designs (aesopshoes). We explicitly state this here. **To avoid any inconvenience for both parties, if you have any concerns about sizing, please follow these two steps: 1. Refer to the fitting report. 2. Send us a private message through Pinkoi, providing your foot length and width according to our measurement instructions. ------------------------------------------------------------------ https://c2.staticflickr.com/8/7630/27140045992_1268ceda2f_o.png https://c2.staticflickr.com/8/7296/27238640405_14515009a2_o.png https://c1.staticflickr.com/3/2805/33810915246_007843ebc2_b.jpg Purchase Guidelines: 1. After selecting your desired size, we will confirm stock availability. If the item is in stock, it will be shipped within 1-2 days, excluding holidays. If the item is not in stock, we will begin the custom order process, which typically takes 20-30 working days (excluding holidays). We kindly ask for your patience. 2. For custom orders, full payment is required before we confirm your size. If you have any questions, please contact us with your foot length and width. Once the size is confirmed and the custom order process begins, returns or exchanges will not be accepted unless there is an error on Aesopshoes' part (e.g., incorrect color or size, significant product defect). 【To Exchange Product Color or Size】 Aesop processes shipments based on the information displayed in the order system. If you wish to exchange an item due to personal reasons, please review the following: 1. After receiving and inspecting the item, if you wish to exchange the size or style due to personal reasons, please send a private message to Aesop Shoes via Pinkoi. The processing of exchanges may take 3-5 working days, so please be patient. 2. The shipping costs for returning items to be exchanged will be shared by the buyer and Aesop. For convenience store pick-up, the fee is NT$60. For courier services, the actual charges will apply. For Hong Kong and Macau, the actual charges from SF Express will apply. What should I be aware of before requesting a return? 1. All after-sales service requests must be completed within seven days of receiving the item. Therefore, please inspect your purchase immediately upon arrival. 2. If you require after-sales service and intend to return the item yourself, please contact Aesop customer service first. Aesop is committed to assisting you. Please do not send items back without prior notification, as Aesop will be unable to process them. 3. Please include the order details with the item you are returning. 4. For returns or exchanges, the item must be free of any odors or stains and be in its original packaging. If the returned item does not meet these conditions upon inspection by Aesop Handmade Women's Shoes, your request may not be accepted. 5. When returning items, please include the shoe box, warranty card, and order details. Origin / Manufacturing Method Origin: Taiwan / Handmade