Pinkoi Proxy Purchase - Hand-woven Muffler <grey+blue herringbone>

Purchasing Notes: 1. Proxy Purchasing Process: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase. 　・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline. 　・Please complete the Real-name Authentication as soon as possible after the order is placed. The artisans will arrange shipping once the Real-name Authentication is completed. If the Real-name Authentication is not completed within 7 days after the order is placed, the order will be automatically canceled by the system. 2. Product Inventory: 　・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock. 　・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order. 　・If all items in the order are out of stock, the system will automatically cancel the order. 3. Refund & Exchange Policy: 　・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns. 　・Return Process 　　　1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted. 　　　2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused. 　　　3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged. 4. Contacting Customer Support 　・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats. 　・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png --- This lightweight muffler is hand-woven one row at a time into a herringbone pattern, using fine, smooth-textured wool yarn. A light blue line is featured as an accent. Crafted with a light feel, it is designed for comfortable wear over an extended period. We hope it becomes a companion in your daily life—draped loosely on chilly autumn or spring days, or tied snugly during the cold of midwinter (as shown in the third photo). Size: Width 31cm x Length 178cm (including 2.5cm fringe x 2) Material: 100% Wool ● Shipping Sent via Click Post. Please note that due to size restrictions, the item will be folded to minimize its volume for delivery. If there are any creases, hanging it in the bathroom for a while or rinsing it before first use will restore its shape. ● Care Instructions Dissolve a small amount of wool detergent in lukewarm water and hand wash gently without rubbing. Shape and hang to dry in the shade. For an even softer finish, soak the item for about 5 minutes in a basin of lukewarm water with a small amount of vinegar (about 1 tablespoon per basin), then rinse with clear water. ● Notes - Colors may appear slightly different depending on your device. - Due to the nature of fabric products, there may be slight variations in size. - You may notice a characteristic odor of the material when first used; this will gradually fade after a few washes. We appreciate your understanding of this material characteristic. - Please be careful of snagging on accessories, etc. If a thread pulls loose, do not pull it further; gently smooth the fabric and trim the thread at the base. - With each wash, the fringe threads may become tangled, developing a natural texture over time. We hope you enjoy this aging process rather than trying to force them apart.