925 Sterling Silver | Cross Necklace

| Design Concept | A subtle, small cross design to gently adorn your everyday. | Product Specifications | Material: 925 Sterling Silver Zirconia: 6pcs Size: Main body approx. 4.6mm x 6.2mm Chain Length: Total length 40cm (38cm + 2cm extension chain) (including clasp) | Notes | *Size may vary by 0.5-1cm due to different measurement methods, which is considered normal. *Gold jewelry is pure K gold (Solid Gold / K SG). *All items in the store can be customized. If you wish to order different lengths or styles in 18K, 9K, or 925 sterling silver, please feel free to contact us for inquiries. | Order & Shipping | *All items in the store are handmade. After order confirmation and payment, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. *In case of delays due to natural disasters, accidents, or other unforeseen circumstances, we will send a shipping delay notification. We appreciate your understanding. *Shipping is handled by logistics partners and convenience store delivery services. The actual arrival time depends on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. *Invoices are issued for all items. If you require a unified invoice number, please be sure to note it in your order. | After-Sales Service | *All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, and clear human-induced damage are not covered by the warranty. Repairs may incur a fee depending on the situation. *Lost warranty cards will not be reissued. Please keep them in a safe place. *HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or not purchased from HYGGE ADORN. *All shipping costs for after-sales service shall be borne by the consumer. *All after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | *All products undergo professional quality control checks before shipping. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: #Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. #Size: Size may vary by 0.5-1cm due to different measurement methods, which is considered normal. #Solder Joints: While crafted with precision by artisans, handmade items may have minor solder points, such as at the junction of earring posts and earrings, or necklace connections. Slight unevenness at these joints due to soldering is normal. #Gemstones: All gemstones are natural. Each stone has unique inclusions and textures. Natural black spots, lines, feather cracks, or cotton-like inclusions within gemstones are normal. #Pearls: All pearls are natural and unique, possessing their own natural luster. While efforts are made to select consistent pearls, no two will be exactly alike. | Return Policy | *All items (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is signed for until the 7th day. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended period before returning it. Returns will not be accepted under the following circumstances: #Exceeding the 7-day appreciation period. #The item is not returned in its original packaging box and carton. #Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, jewelry accessories (e.g., earring backs), etc., that were delivered with the product. #The item shows clear signs of prolonged wear and tear or soiling from non-normal trial fitting. #The item has been altered, such as by engraving or modifying the size or chain length. #Promotional gifts have not been returned. #The item is damaged due to human factors upon return. #Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. *As per court rulings, custom orders made according to the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. *Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no shipping fee will be charged. *Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm the condition of the items before initiating a return. *If a return results in the order no longer qualifying for a promotional discount, the discount amount will be deducted from the refund. *If you return items without specific reason more than 3 times within one year, HYGGE ADORN will consider you a blacklist customer for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the anti-fraud consultation hotline 165.