T series | Mumu solid wood hook customized products

**wood species** -**| White Oak Oak |**is white oak, with straight grain and fine beige tone. Due to the developed blocking cells, liquid cannot easily penetrate into the wood, so it is often used to make containers for brewing alcoholic beverages. -**| Walnut |**Warm burnt tea tones. The simple and high-end texture is loved by the world in furniture and handicrafts. -**| Iron Gray Oak |**The tannins in the wood interact with the metal ions in the dye to produce fantastic colors. -**| Smoked Walnut |**Made by using iron mordant dye and the tannin in walnut to turn the natural caramel color of walnut into a deeper smoky tone. **Product specifications** - Made of furniture-grade natural solid wood, there are three kinds of stock wood available for purchase. - Use German natural non-toxic wood guard oil as coating. - The contents are solid wood hooks, 5cm flat head wood screws (2 inches), and solid wood cover. - The solid wood cover can be selected from the same wood species or different wood species for contrasting colors. Unless otherwise noted, all solid wood cover panels of the same wood species will be used.**If you need to match the solid wood cover of other types of wood, please make a note when placing the order.** - The cross-sectional size is 35x35mm and the length is 10cm. - If the screws and solid wood cover are missing after sale, you must place an order on the additional purchase page. - Mark the position of the screw holes on the wall where they are to be installed, and**guide the holes and then tighten the screws until they are stable**. -**Wall materials of different materials need to be fixed with suitable accessories**. Walls made of wood corners can be directly fixed with wood screws (the locking position needs to be fixed on the corner stock). Cement and brick walls need to be fixed on the wall with geckos. -**For light partition walls, you need to go to the hardware store to purchase exclusive screws.** **Solid wood maintenance methods** - This product is made of furniture-grade solid wood, and the surface is coated with natural wood oil. - To prevent deterioration, cracking, mildew, etc. on the wood surface, avoid placing it in direct sunlight and humid environments. - If there is any dirt on the surface, please wipe it with a cloth suitable for cleaning and soaked in water, and then wipe off the water with a dry cloth. Try to avoid touching it with wet hands. **Shipping schedule** - Orders confirmed before Friday will be shipped on the following Wednesday. It will be postponed in case of holidays. - Urgent orders will be subject to an additional 15% production fee and please contact us. - For general mailing, please make sure that there is someone available to receive it during the day. If you are not sure, please choose other logistics methods. **Instructions for returns and exchanges** - They are all**customized products**and do not provide return service. If you need to exchange goods, please contact us directly. - They are all made of natural solid wood. Depending on the growth environment and the location of the wood, there will be a certain degree of difference in texture and color. This is a natural phenomenon and is not a defective product. This also means that every product is unique. If you care about these details, please ask for relevant information before placing an order. Returns or exchanges cannot be made on the grounds of color. - If you want to know the quality of the product directly, you can visit the Taichung exhibition room or distribution and display store. - Natural solid wood materials will change color to varying degrees after exposure to air and light. Light-colored solid wood will change color more obviously than dark-colored materials. This is a natural phenomenon and is not a defect. - In addition to defects in the product itself, if the****In addition to the price difference, an exchange processing fee of 30% of the original order will be charged. Shipping time will be assessed separately after receipt of the exchange item. A one-year warranty is provided, but no return service is provided for damage caused by human factors. - All products undergo quality inspection before shipment. Returns are not accepted for overseas orders (including international transshipment center orders). If you have any questions about the product, please contact us and confirm before placing an order. - All dimensions of Mumu solid wood handles are subject to an allowable error of ±0.5mm. Returns will not be provided within the error. **Reminders and services for solid wood color difference and sample confirmation** Since solid wood is a natural material, each batch of wood may have color differences due to natural texture and growth environment. Because I used to be an interior designer, I can understand the insistence on material uniformity. From now on, we will provide the following services: 1. Sending solid wood veneer samples If you have special requirements for color, you can take a photo first for us to assist in evaluation. After the evaluation confirms that it is feasible, please send us a solid wood veneer sample (size limit is less than 20 cm square). After receiving the sample, we will select solid wood with similar color according to the sample and take photos for confirmation. (This shipping fee needs to be paid by yourself) 2. Create confirmation procedures After confirming that there is no problem, we will proceed with subsequent production. Solid wood samples and merchandise will be sent back together. 3. Return and exchange policy regarding color difference If you choose not to use this service, color differences caused by the characteristics of natural materials will not be used as a reason for returns or exchanges in the future. We have always been committed to controlling and optimizing our products and services. Thank you for your understanding and support. If you have any questions or need this assistance, please feel free to contact us. **All Mumu products are invoiced. If you need to issue a [triple invoice], please note [company bank number] and [unified number] in the additional information column on the checkout page.**