Purchasing Notes:
1. Proxy Purchasing Process:
This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase.
To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline.
2. Product Inventory:
All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock.
If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order.
If all items in the order are out of stock, the system will automatically cancel the order.
3. Refund & Exchange Policy:
This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns.
Return Process
1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted.
2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused.
3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged.
4. Contacting Customer Support
Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats.
For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png
◎This is a made-to-order product. Please allow approximately 2 weeks for delivery.
This is an indigo-dyed stole, each piece hand-dyed.
This is a soft, thin wool knit that doesn't itch.
It's large but very light.
Even if you cover your shoulders completely,
It also looks great when wrapped around your neck, creating a beautiful drape.
We used a generous amount of natural indigo and dyed it multiple times to achieve a clear indigo color.
We hope you will be captivated by the beauty of natural colors.
*Because each item is dyed by hand, there may be slight differences in the appearance of the gradation lines. If necessary, we can send you a photo of the actual item for you to consider. Please contact us in the message section.
Size: Approx. 80cm x 150cm
(Measured by stretching)
The edges are left raw.
(We use fabric that won't fray. You can cut it yourself if you want to adjust the length.)
☆Natural indigo dye may fade when washed at first. We recommend hand washing separately.
☆Because it is dyed in a dark color, the color may transfer due to friction at first. Please avoid rubbing it against white clothes. (If the color transfers, it will come off with washing or bleach.)
☆Please avoid storing in places exposed to direct sunlight.
☆To wash, wash lightly with water and use a neutral detergent if the item is heavily soiled.
Lightly dehydrate, remove wrinkles and hang to dry.
Alternatively, you can take it to a dry cleaner, telling them that it is a plant-dyed product.
Product Description
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- Handmade
- Where It's Made
- Japan
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- ◎This is a made-to-order product. Please allow approximately 2 weeks for delivery. This is an indi
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