| Product Specifications |
Material: 925 Sterling Silver
Size: 8.5mm * 7.2mm (±1mm)
Accessory: 925 Sterling Silver Ear Backs
| Notes |
* All 925 sterling silver jewelry has undergone professional plating treatment, making it resistant to oxidation and discoloration, and can be worn while in contact with water.
* 925 sterling silver earrings and 925 sterling silver rings do not come with a jewelry gift box. If you require packaging, please place a separate order for a gift box.
* Sizes may vary due to different measurement methods; an error margin of 0.5-1cm is considered normal.
* Gold jewelry is pure solid gold (Solid Gold / K SG).
* All products in the store can be customized. If you wish to order different lengths or styles in 18K, 14K, 9K, or 925 sterling silver, please feel free to contact us for inquiries.
| Order & Shipping |
* All products in the store are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding specially customized items). If you have an urgent need, please contact us to inquire.
* In case of natural disasters, accidents, or other factors that may cause delivery delays, a delay notification will be sent. We apologize for any inconvenience.
* Shipments are handled by logistics providers and convenience store delivery services. The actual arrival time depends on the driver's route and conditions, and precise delivery or arrival times cannot be specified.
* All products are shipped with hand-issued invoices. If you require a company registration number, please be sure to note it in your order.
| After-Sales Service |
* All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance services. Within the one-year warranty period, non-human induced damage under normal use will be repaired free of charge once. Customized items, gemstone loss or damage, and clear human-induced damage are not covered under warranty. Repairs will be subject to a fee based on the circumstances.
* Lost warranty cards will not be reissued. Please keep them in a safe place.
* HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or items not purchased from HYGGE ADORN.
* All round-trip shipping costs for after-sales service will be borne by the customer.
* All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone reattachment) require the inclusion of the product warranty card. The service history will be recorded on the warranty card. Please contact us to apply for after-sales service.
| Product Description |
* All products undergo professional quality control checks before shipment. If you receive a defective product, please keep the product intact and notify us within 3 days of receipt, providing photos of the defective area for assessment. The following are not considered defects:
# Color Difference: The color of product photos may vary due to different browsing devices and settings. Please refer to the actual color of the product received.
# Size: Sizes may vary due to different measurement methods; an error margin of 0.5-1cm is considered normal.
# Solder Joints: The products are handmade with precise craftsmanship, but minor solder joints may still be present, such as at the junction of the ear post and earring, or at the connection of a necklace. Slight unevenness at solder joints is normal.
# Gemstones: All gemstones used are natural, meaning each stone will have unique inclusions and textures. Natural black spots, black lines, feather cracks, cloudiness, and other patterns within the gemstones are normal.
# Pearls: All pearls used are natural and unique. While efforts are made to select pearls with consistent luster, no two pearls will be exactly identical.
| Return Policy |
* All products (excluding customized items) are eligible for a 7-day appreciation period, calculated from the day after the item is received until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances:
# Exceeding the 7-day appreciation period.
# The item is not returned in its original packaging box and shipping carton.
# Incomplete or damaged product accessories and invoice, such as paper invoice, warranty card, envelope, gift box, paper bag, kraft paper box, or accessories like ear backs that were delivered with the item.
# The item shows clear signs of prolonged wear and soiling beyond normal try-on.
# The item has been altered, such as through custom engraving or modification of size or chain length.
# Promotional gifts have not been returned.
# The item is damaged due to human factors upon return.
# Engraved items are considered customized and are not eligible for the 7-day appreciation period.
* As per court rulings, customized items made according to consumer requests are not subject to the 7-day appreciation period, and therefore, customized items cannot be returned.
* Return shipping costs will be borne by HYGGE AODRN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no additional shipping fee will be charged.
* Each order is eligible for free return shipping only once. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm receipt of all items before initiating a return.
* If a return causes the original order to no longer qualify for a promotional discount, the discount amount will be deducted from the refund.
* If you have more than 3 returns without specific reasons within one year, HYGGE ADORN will blacklist you for six months.
| Anti-Fraud Statement |
Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we contact you by phone to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police's anti-fraud consultation hotline at 165.
Product Description
Product Details
- Material
- Precious Metals
- How It's Made
- Machine-made
- Where It's Made
- Taiwan
- Unique Features
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- Product Type
- Original Design
- Listing Summary
- | Product Specifications | Material: 925 Sterling Silver Size: 8.5mm * 7.2mm (±1mm) Accessory: 925 Sterling Silver Ear Backs
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