925 Sterling Silver | Chubby Little Cross Earrings

| Product Specifications | Material: 925 Sterling Silver Dimensions: 5.51mm * 4.88mm (±1mm) Accessories: 925 Sterling Silver Ear Backs | Notes | * 925 Sterling Silver jewelry undergoes professional plating to resist oxidation and color fading, making it safe to wear while exposed to water. * 925 Sterling Silver earrings and 925 Sterling Silver rings do not include a jewelry gift box. If packaging is desired, please place a separate order for a gift box. * Measurements may vary slightly due to different measuring methods; an error margin of 0.5-1 cm is considered normal. * Gold items are Solid Gold (K SG). * All products can be customized. For custom lengths or designs in 18K, 14K, 9K, or 925 Sterling Silver, please contact us. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding custom orders). If you require expedited delivery, please contact us to inquire about possibilities. * In the event of natural disasters or unforeseen circumstances causing delivery delays, a notification will be sent. We appreciate your understanding. * Shipments are handled by logistics providers and convenience store delivery services. Actual delivery times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * Invoices are issued manually for all orders. If a unified invoice (統編) is required, please specify it in your order notes. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Customized items, gemstone loss, or damage due to apparent human factors are not covered by the warranty and may incur repair fees based on the situation. * Lost warranty cards will not be reissued; please keep them safe. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or that are not HYGGE ADORN products. * All round-trip shipping costs for after-sales service are the responsibility of the consumer. * For all after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breaks, gemstone reattachment), please include the product warranty card. A record of after-sales service history will be noted on the warranty card. Please contact us to initiate any after-sales service request. | Product Description | * All products undergo professional quality control checks before shipping. If you receive a defective item, please maintain its original condition and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual product color upon receipt. # Size: Measurements may vary due to different measuring methods; an error margin of 0.5-1 cm is considered normal. # Solder Points: While crafted with precision by artisans, minor solder points may be present, such as at the junction of an ear post and earring or necklace connection points. Slight unevenness from soldering is normal. # Gemstones: All gemstones are natural. Each stone will have unique inclusions and textures. Natural characteristics like black spots, internal fissures, or cotton-like inclusions are normal. # Pearls: All pearls are natural and unique, each with its own luster. While efforts are made to select consistent pearls, no two will be exactly alike. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, commencing the day after the item is signed for. Please inspect the contents of your order immediately upon receipt. Returns requested after the 7-day period cannot be processed. The 7-day appreciation period is not a trial period; please do not wear the jewelry extensively before returning it. The following situations are not eligible for return: # Exceeding the 7-day appreciation period. # Items returned without their original packaging (gift box and shipping carton). # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft shipping boxes, or accompanying accessories like ear backs. # Non-standard trial use, where the item shows clear signs of prolonged wear and tear or soiling. # Items that have been altered, such as custom engraving or adjustments to size or chain length. # Promotional gifts not returned. # Items damaged due to human factors upon return. # Engraved items are considered custom orders and are not subject to the 7-day appreciation period. * In accordance with court rulings, custom orders made to consumer specifications are not eligible for the 7-day appreciation period and thus cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order total falls below the free shipping threshold after a return, the original shipping fee will be deducted from the refund. If the order total remains above the free shipping threshold, no shipping fee will be charged. * Each order is entitled to one free return shipping service. If you need to add or return additional items within the 7-day appreciation period, you will be responsible for the return shipping costs. To avoid disputes, please ensure you have thoroughly inspected your items before initiating a return. * If a return results in the original order no longer qualifying for a promotional offer, the discount amount will be deducted from the refund. * If you return items without specific reasons more than 3 times within a year, HYGGE ADORN may place you on a blacklist for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to instruct you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages making such requests, do not provide any information. Please contact us for verification or dial the police anti-fraud hotline 165.