Eternal Love_Couple Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Men's Ring: Plain, no stone setting Women's Ring: Diamonds / Cubic Zirconia: 17 pcs (14K rings paired with diamonds, 9K and 925 sterling silver rings paired with cubic zirconia) Diamond Weight: 0.211ct (+/-0.005) ct Diamond Color Scale: DEF+ Diamond Clarity Scale: VS1-VS2 | Notes | * HYGGE ADORN uses international ring sizes. If you are unsure of your size, please refer to the size chart for measurement. For sizes outside of 9-13, please contact us. * Gold jewelry is made of solid gold (Solid Gold / K SG). * Due to the gold content of 9K, it is prone to discoloration when cast in rose gold and yellow gold. Therefore, 9K is only available in white gold. * If you wish to customize a 14K style, please contact customer service for inquiries. | Order & Shipping | * All products in our store are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a notification of delayed shipment. We apologize for any inconvenience. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. * All products come with a handwritten invoice. If you require a unified invoice number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human induced damage under normal use will be repaired free of charge once. Custom orders, gemstone loss, and damage due to clear human factors are not covered by the warranty. Repairs will incur a fee based on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone detachment) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective product, please keep the item intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the product received. # Size: Measurements may vary due to different methods, with an error margin of 0.5-1 cm considered normal. # Solder Marks: While crafted with precision by artisans, handmade items may have slight solder marks, such as at the junction of earring posts and earrings, or necklace connections. Minor unevenness from soldering is normal. # Gemstones: All gemstones used are natural, meaning each will have unique inclusions and textures. Natural black spots, lines, feather inclusions, or cotton-like patterns within gemstones are normal. # Pearls: All pearls used are natural and unique, possessing their own natural luster. While efforts are made to select pearls with consistent appearance, each will still be distinct. | Return Policy | * All products (excluding custom orders) are eligible for a 7-day appreciation period, starting from the day after the item is signed for until the 7th day. Please inspect the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended time before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, and jewelry accessories (e.g., earring backs). # Non-normal trial wear, where the product shows clear signs of prolonged wear and soiling. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product is damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. * As per court rulings, custom orders made at the consumer's request are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount still meets the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm the contents of your order before initiating a return. * If a return causes the order to no longer qualify for a promotional discount, the discount will be deducted from the refund. * If you return items without specific reason more than 3 times within a year, HYGGE ADORN will consider you blacklisted for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask consumers to operate online banking payments or ATM transfers. If you receive a suspicious phone call or text message making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.