925 Sterling Silver | Openwork Floral Detail Earrings

| Product Specifications | Material: 925 Sterling Silver Size: 6.45 mm * 7.13mm (±1mm) Includes: 925 Sterling Silver Ear Backs | Notes | * All 925 sterling silver jewelry is professionally plated to resist oxidation and fading, making it safe to wear with water. * 925 sterling silver earrings and rings do not come with a jewelry box. Please place a separate order for a gift box if needed. * Variations of 0.5-1 cm in size are within the normal range due to different measurement methods. * Gold jewelry is Solid Gold (K SG). * All items can be customized. For different lengths or designs in 18K, 14K, 9K, or 925 sterling silver, please contact us for inquiries. | Order & Shipping | * All items are handmade. After order confirmation and payment, production and shipping typically take 10-14 business days (excluding special custom orders). If you have an urgent need, please contact us to inquire. * In case of unforeseen circumstances such as natural disasters or accidents that may cause delivery delays, we will issue a notification. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's route and conditions, and specific delivery times cannot be guaranteed. * An invoice is issued for all orders. If you require a unified invoice number, please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Customized items, gemstone loss, or damage caused by human factors are not covered by the warranty and will incur repair fees based on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for items without a warranty card or for non-HYGGE ADORN products. * All shipping costs for after-sales service (both ways) are the responsibility of the customer. * For all after-sales services (ring size adjustment, chain length adjustment, cleaning, repair of breakage, gemstone reattachment), please include the product warranty card. Service history will be recorded on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All items undergo professional quality control checks before shipping. If you receive a defective product, please keep the item intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Differences: Product colors may vary due to different browsing devices and settings. Please refer to the actual color of the product you receive. # Size: Variations of 0.5-1 cm in size are within the normal range due to different measurement methods. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder joints, such as at the junction of earring posts and decorative elements, or at necklace connectors. Slight unevenness from soldering is normal. # Gemstones: All gemstones are natural, meaning each stone will have unique inclusions and textures. Natural black spots, lines, internal cracks, or cloudiness are normal characteristics. # Pearls: All pearls are natural and unique, possessing their own natural luster. While efforts are made to select consistent pearls, no two will be exactly alike. | Return Policy | * All products (excluding customized items) are eligible for a 7-day inspection period, starting the day after the item is received and lasting for 7 days. Please inspect your order immediately upon receipt. Returns cannot be accepted after the 7-day period. The 7-day inspection period is not a trial period; please do not wear the jewelry extensively before returning it. Returns will not be accepted under the following circumstances: # Exceeding the 7-day inspection period. # The item is not returned in its original packaging and shipping box. # Incomplete or damaged accessories and invoice, such as paper invoices, warranty cards, envelopes, gift boxes, paper bags, kraft shipping boxes, or earring backs. # Evidence of prolonged wear and tear, stains, or signs of use beyond normal trying on. # The product has been altered, such as by engraving or resizing. # Promotional gifts have not been returned. # The product has been damaged due to human factors upon return. # Engraved items are considered custom orders and are not eligible for the 7-day inspection period. * As per legal regulations, customized items made to the consumer's specifications are not eligible for the 7-day inspection period, and therefore, cannot be returned. * Return shipping costs will be covered by HYGGE ADORN. However, if the original order total falls below the free shipping threshold after a return, the original shipping fee will be deducted from the refund. If the order value remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for free return shipping only once. If you need to return additional items within the 7-day inspection period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected your items before initiating a return. * If a return causes the original order to no longer qualify for a promotional offer, the discount will be deducted from the refund. * If you return items without specific reasons more than 3 times within a year, HYGGE ADORN may blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking or make ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the national anti-fraud hotline at 165.