■ Warranty instructions
▪ If hardware and sutures fall off due to factors other than human factors, external force, or improper use within one year, repairs can be made free of charge.
▪ quoi quoi bu know reserves the right to judge product issues.
■ Precautions
▪ Color Difference ▹ The products purchased online may have slight color differences due to different screens and monitor settings, and may be repurchased.
▪ Differences▹ The products are handmade, and each work is slightly different and special.
▪ Printing ▹ Due to the cutting relationship, it is normal for each piece of fabric printing to be slightly different.
▪ Leather ▹ The color of genuine leather will gradually deepen over time and produce a natural luster.
▪ Hardware ▹ The hardware style of each batch may be slightly different and will be shipped randomly.
▪ Size ▹ The product is handmade and there may be slight size differences, which are not defects.
▪ Those who do not agree with the meaning of the work, perfectionists, high bidders and those who cannot wait, please do not place a bid. By placing a bid, you agree and understand the content of the product. If there is anything that is not covered, please use the message to discuss. Accepting reviews below four stars shows respect to the designer/producer.
[Instructions for vegetable tanned cowhide made in Tuscany, Italy]
▪ Hair shavings▹ In order to retain the natural luster and texture of the leather, no back-covering treatment is performed. It is normal for the leather to have a rough surface on the back.
At the beginning of use, the looser fibers on the fur surface will fall off naturally, and the lint will gradually reduce over time.
▪ Color ▹ The color of genuine leather will gradually deepen with time of use and produce a natural luster.
▪ Feel▹ The softness and hardness of each batch of leather are slightly different.
▪ Texture ▹ Genuine leather will have natural textures such as scars, growth marks and pores from cattle;
There will also be scorch marks caused by the heat of the machine during cutting. Continuous use for a long time,
The original color leather will turn Wax, and these marks or black spots will become natural. These conditions are not defects.
Can accept re-purchase of goods.
■ Shipping instructions
▪ Handmade bags pay attention to quality and details. Production starts the next day after the order is placed, and takes about 5 working days to ship.
(Excluding six days and national holidays)
▪ If the ordered product cannot be shipped smoothly or is out of stock, we will proactively notify you and cancel the ordered item.
[Notes on communication]
▪ Countries have different import tariff rates for overseas online shopping. If the customs determines that import tariffs need to be paid, the consumer will pay them himself.
■ Return Instructions
▪ The appreciation period is calculated from the day after you receive the product, a total of 7 days (including holidays).
The appreciation period is not a trial period. If you actually use the product, returns will not be accepted.
▪ If you need to return the product, please click "Apply for Refund" within 7 days after arrival and send the product back (the buyer is responsible for the shipping costs).
▪ Please return the returned goods to their original condition, including the goods themselves, accessories, packaging, gifts, invoices, etc. Please be sure to return them completely.
▪ Please package it completely in cartons. Do not directly paste the home delivery order or write text on the product packaging. If the packaging is damaged, returns will not be processed, so please pay attention.
▪ Under what circumstances cannot a return be made?
❶ Exceeding the 7-day appreciation period.
❷ The product has traces of use, smell, or artificial dirt.
❸ The product has been processed, such as: cutting, cleaning, sewing... etc. It is not the original product.
❹ Event gifts and invoices have not been returned, and returned goods have incomplete accessories.
❺ Customized products.
Thank you for reading the relevant instructions and I wish you a happy shopping!
▪ If you need to return the product, please click "Apply for Refund" within 7 days after arrival and send the product back.
▪ Please return the returned goods to their original condition, including the goods themselves, accessories, packaging, gifts, invoices, etc. Please be sure to return them completely.
▪ Please package it completely in cartons. Do not directly paste the home delivery order or write text on the product packaging. If the packaging is damaged, returns will not be processed, so please pay attention.
▪ Under what circumstances cannot a return be made?
❶ Exceeding the 7-day appreciation period.
❷ The product has traces of use, smell, or artificial dirt.
❸ The product has been processed, such as: cutting, cleaning, sewing... etc. It is not the original product.
❹ Event gifts and invoices have not been returned, and returned goods have incomplete accessories.
❺ Customized products.
Thank you for reading the relevant instructions and I wish you a happy shopping!